Ola

India's Most Optimistically Named Cab Service

0 INCIDENTS LOGGED

0 STATES REPRESENTED

LIVE RIDE STATUS

02:00

Estimated Arrival

"Searching for your location, sir..."

Incident Reports

OLA Pune, Maharashtra Driver No-Show

Driver arrived, asked for ₹300 cash extra, then cancelled.

I booked a cab from the airport today. The app showed the fare as ₹450. When the driver partner arrived in a white Swift Dzire, he refused to open the trunk, as...

OLA Bengaluru, Karnataka Fare Overcharge

App showed ₹180. OLA Money deducted ₹340. Support closed ticket in 2 minutes.

Booked a Mini from Indiranagar to Whitefield. Upfront price confirmed at ₹180. After drop, received SMS that ₹340 was deducted. Called support — they said "surge applicable" but no surge was shown during booking.

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OFFICIAL RESPONSE ARCHIVE

Select a canned response to (fail to) copy for your complaint.

BOT-ID: EMPATHY-V2 OFFICIAL

The Empathy Bot

"We truly understand your frustration, sir! As a gesture of goodwill, here is a 2% discount voucher (valid only on Tuesdays between 3 AM and 4 AM)."

BOT-ID: LOOPHOLE-99 OFFICIAL

The Loophole

"Your ride was technically completed because the driver's GPS passed your house while you were walking to find him."

BOT-ID: EV-FUTURE OFFICIAL

The Future-Proof

"We have redirected your refund to our EV research division. Thank you for unknowingly investing in the future."